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BRILLIANT DISTINCTIONS

All about Allergan's exclusive rewards program

 

WHAT IS BRILLIANT DISTINCTIONS AND HOW DO I JOIN?

Brilliant Distinctions is a loyalty and reward program created and managed by Allergan, the manufacturer of Latisse and SkinMedica. It provides members with an ID number to enter with participating retailers and providers when purchasing Allergan products and services. Members earn BD points based on the value of their purchases, which they can convert into coupon codes worth $10 or more off another Allergan purchase with participating retailers and providers.

Joining is simple and free—just go to the Brilliant Distinctions registration page and create an account!

HOW DO I KNOW HOW MANY POINTS A PRODUCT IS WORTH?

At the base membership level, you’ll earn 100 BD points for every $150 in MSRP on the products you buy—NOT the actual price you pay! For example, if you buy Latisse at $149, you’ll earn 100 points because the MSRP is $179.

And yes, those extra dollars “roll over”! If you buy Latisse now, you’ll get 100 points immediately for the $150 out of the $179 MSRP. If you then buy a SkinMedica product with an MSRP of $121, it will be added to the “leftover” $29 from your Latisse MSRP and you’ll earn another 100 points!

WHERE DO I FIND MY BRILLIANT DISTINCTIONS NUMBER?

You’ll need to log in to your Brilliant Distinctions account to get your number if you haven't yet used it to order with us. Once you've ordered with us and used your BD number, it will be saved to your account.

WILL I BE ABLE TO SAVE MY BRILLIANT DISTINCTIONS MEMBER NUMBER IN MY ACCOUNT PROFILE?

When you enter your number during the checkout process on any order, it will be saved to your account. You can also go to "My Account" and enter the number by editing an existing shipping/billing address or adding a new one.

HOW DO I ENTER MY BRILLIANT DISTINCTIONS NUMBER? 

During the checkout process, you’ll be asked if you’re a BD member. If you click Yes, you’ll have a field to enter your number as well as fields to enter any Brilliant Distinctions coupon codes and values you might wish to use.

I FORGOT TO ENTER MY BRILLIANT DISTINCTIONS NUMBER WHEN I ORDERED—CAN YOU STILL DEPOSIT POINTS FOR ME?

Yes, we can! The best way to do that is to email us at support@lovemylatisse.us, and include your order number and your Brilliant Distinctions number. You can also contact our client care team at (888)376-6850  from 9 AM to 4 PM PST Monday through Friday, and we’ll be happy to add your information to your order so you’ll get your points.

DO YOU DO DEPOSIT POINTS INTO MY BRILLIANT DISTINCTIONS ACCOUNT?

Yes, your points are automatically deposited into your account when you purchase from us. You don’t need to do anything else! Please be patient, it may take several days for your points to appear in your BD account.

CAN I USE MY BRILLIANT DISTINCTIONS COUPONS DURING CHECKOUT? 

Absolutely! When you check out, as you step through the process, you’ll be asked to enter your BD member number and any coupon codes and amounts that you have to redeem on that purchase.  You can apply the coupon to the purchase as long as it includes a Latisse or SkinMedica product.

CAN I COMBINE MY COUPON WITH ANOTHER SALE, PROMOTIONAL CODE, OR STORE CREDIT? 

Yes, you can! In fact, we encourage our clients who are BD members to check their account balances before checking out with us, in order to maximize your savings and get the best value on your purchase of Latisse or SkinMedica. In some rare instances, we may not be able to issue cash back on the purchase, in which case we will give you store credit with us (which never expires).

I ENTERED MY BRILLIANT DISTINCTIONS MEMBER NUMBER AND COUPON CODE(S)—WHY DIDN'T MY CART UPDATE TO A LOWER PRICE?

BD coupons operate like a rebate. You won’t see the value deducted from your total when you check out, but within a few days you’ll see that we’ve issued you a refund for that amount (or in rare instances, store credit). The reason it works this way is that we have to verify the coupon with Brilliant Distinctions before approving the refund.

IT'S BEEN A FEW DAYS, WHY HAVEN'T I GOTTEN THE REFUND FROM MY BD COUPON?

As with many rebates, it can take some time to verify the coupon with the manufacturer, process the refund, and for your financial institution to show the refund. You can always contact our client care team at support@lovemylatisse.us to make sure it's been processed. You can also reach customer service at (888)376-6850 from 9 AM to 4 PM PST Monday through Friday, although email is usually a better way to reach us.

HOW DO I CREATE A COUPON IN MY BRILLIANT DISTINCTIONS ACCOUNT?

You’ll need to log in to your account on Brilliant Distinctions in order to view your point balance and redeem your points for a coupon. You will need at least 100 unexpired points to earn a coupon (100 points = $10). If you have issues, you can contact the Brilliant Distinctions Customer Support Line at 1-888-324-2745 (9am-8pm EST, M-F).

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