Unfortunately, we do not accept returns on Latisse as it is a prescription product, and under federal law, cannot be returned for any reason. If you have any issues or concerns with the quality of the specific Latisse kit you purchased, you may contact Allergan directly at their customer service line: 1.800-377-7790 (follow the prompts for the correct options). They will direct you to the Adverse Event Line for Latisse. They may be able to authorize a replacement kit for you. Replacement kits will incur shipping charges. 

EM Media Magento widget by EMThemes Magento Themes & Magento Templates